Refund Policy

We do not offer refunds. In the event that your order arrives damaged or faulty, we will arrange a replacement at no additional cost.

To be eligible, please contact us at info@timeforteahk.com within 3 days of delivery with your proof of purchase. Items must be unused, in their original condition and packaging.

Please note that shipping costs are non-refundable. We recommend sending any returns via a trackable service.